Returns and Shipping

HOW RETURNS WORK

WE KEEP IT SIMPLE

Our team is happy to help with returns for products you purchased through mdfinstruments.co.uk. Simply email us at customer.service.eu@mdfinstruments.com or fill out the contact form below with your order number, your name, and the reason for the return request and we can help you through the process. Engraved stethoscopes cannot be returned (see below).

HOW DO I CANCEL MY ORDER?

CANCELLATIONS

Once your order has been submitted, it cannot be cancelled, modified or intercepted. Please initiate a return or exchange request above, if you are not satisfied with your order, once you receive it.

QUESTIONS?

WE ARE HERE FOR YOU

OUR BEST SELLERS

LISTEN COLORFULLY

90-DAY MONEY BACK GUARANTEE

WE LIKE TO KEEP IT SIMPLE

We know you are busy and we like to keep things simple: we give you 90 days to try out our products.
If you don’t love your MDF Instruments product, simply initiate a return by contacting customer service by filling out the contact form or email us at customer.service.eu@mdfinstruments.com

FREE SHIPPING AVAILABLE

SHIPPING POLICIES

FREE SHIPPING AVAILABLE FOR ORDERS OVER £59.99

1 - The final delivery time will vary based on the shipping carrier, service and delivery location. If your order lies on a weekend, your order will be processed on the next business day (Mondays).

2 - We are not responsible for lost or damaged packages (please contact the carrier if your package has been lost or stolen).

3 - MDF Instruments reserves the right to cancel any order and will notify you immediately if we decide to do so (using the contact info you provided).

BE IN THE KNOW

We will notify you when our newest limited editions are released.